Stories from real customers

Brian Golden

Mr Gomez was extremely helpful while our vehicle was being serviced. He kept us up to date throughout the process. Update: went again, Gabe is still great!

Deanna Taylor

Love that they do valet pick up. Keep you informed of what is going on. Great service, from the mechanics and service department

Tangee Robinson

The team at Casa Ford is awesome. They made my car purchasing experience easy and stress-free. Sorry to pick favorites but Luis Still is the greatest! He is attentative, intelligent, helps you find what you need and/or want, and he is very knowledgeable about cars. He is an excellent car salesman, if you have the opportunity to work with him, you're in GREAT HANDS! I am appreciative to him, Adrian Gonzalez, and the others for their exceptional service.

Gary Sorensen

The experience of going to a dealer for anything is foreign to me. But in my case, I jad to go and trust the Casa Ford service center. I was assigned to Irvin Salas as my service mgr. He was very up front about the procedure necessary for the replacement of the APIM module/processor for the infotainment. After several weeks of leaving the car, they replaced the APIM and managed to reprogram, etc., and fixed to my total satisfaction.

Amanda DeVore

Great service and workmanship. Our service advisor Joel was awesome and kept us informed the whole time.

Sal Lazos

My service was scheduled to conveniently fit my schedule. Work was completed in a timely manner and I was kept updated throughout. My service advisor was excellent and very professional.

Irvin Flores

Braden was very helpful and had great customer service made getting a new car very simple, fast, and easy without hassle. Left extremely satisfied with my new civic sport at a very good price. I recommend him and this place to anybody looking for a new car great energy all around.

Albert Lopez

Great service and on point with follow-up of maintenance. Thank you fir everything you guys do.

Israel Diaz

Fast and easy

Sam Keyes

Just bought a 2024 Hyundai Palisade from this dealership, and I’ll say the service was friendly and patient. Braden Tidwell, was a great salesman, who didn’t push us, but worked with us to get the car we wanted. I was also very pleased with the financial manager Aaron Driedger, who was extremely understanding and honest with us. My wife being a veteran and myself in the Army, I really appreciated their willing to help us as well as thorough explanation of the entire process. I personally would recommend that all military personnel especially those with soldiers looking to purchase their first vehicle.

mark blachford

Thank you to Bryant Allen. A family member was in the market for a new car. We spent time at this dealership and looked at several new vehicles. He was very knowledgeable about the new vehicles and provided excellent customer service. We did visit another dealership however we returned to Casa Hyundai and got a much better deal. Thanks again Bryant!

Santiago Portas

Great sales manager. David Laymon was great. He made it happen. He worked with me to address every in a great way. He did a fantastic job! Very good job to Eric as well, he explained all the features of the car, I did a lot of questions, what he had not of the top of his head he looked immediately to answer me. Thank you Eric

Danielle Lewis

Let me start by saying, I have been with Mazda for a long time! I have leased from San Diego, Alaska, and Oklahoma Mazda, so I have dealt with a wide range of Mazda team members. My profession over the years of a sales manager has led me to keep an extra close eye regarding a sales manager and his/her team, and the organization I worked with here are top notch! The level of hospitality is not one you find at any car dealership. I can be a shark when it comes to getting the best deal and after navigating the waters at Casa Mazda I didnt feel as if I were leaving a UFC fight. The sales manager, David Laymon, is a family man that through the entire process treats his team members and clientele with dignity and respect as such. The atmosphere is not a shark tank, sales professionals Derek Perea and Eric Pantaleone are kind, compassionate, and caring individuals. When my sales representative Derek had to assist another customer, Eric, stepped in and helped answer all my questions concerning the vehicle even though he didnt sell it. Let me say, you do not see this! I even apologized saying "I know you didn't help me but...", he promptly stopped me expressing that, "Derek is my buddy and Im here to help!" Again, another thing you dont hear at any car dealership. Now lets talk finance, usually the last step of the bull pit where they typically try to add on all the extras and sell you all the things you do not need. Additionally, they were busy! Finance director, Soraya Holguin, an attentive and mindful woman, came over, gave me a HUG and let me know finance manager, Jr Barela, would be with me shortly. I have four children, Jr, another family oriented proffesional, reiterated the companies atmosphere of caring and considerate service. We had a conversation about our kids, his grandkids, and his wife of 20 years before concluding my paperwork, shaking my hand and that was it! I was waiting for that sales pitch, that hard close, but I never got it one time in the entirety of my encounter at this dealership. I am well experienced, I have worked within the industry for many years, led corporate sales teams, and I do not know what is in the water at Casa Mazda, but they nailed it! They exude what the sales experience, better yet, sales relationship should feel like. Im set to move again with my husband currently being in the military but when its time for another vehicle, I will return! The Mazda CX90 phev is the car I purchased and love it as well!