Stories from real customers

Deena Harper

Very friendly

Kevin Quinn

Jason did a great job, He looked up my old insurance that is not with the new dealership. Not all was coved but he kept trying. Thanks Kevin

Richard McMaster

I went into Casa Ford after having a terrible time a Bravo Chevrolet. They seem to advertise one price and give you another at Bravo …Hokey Pokey. So, I built a truck with Casa Ford, David help me, got a price, ordered a truck 12/03/25. Ford emailed me on 02/03/26 that my truck was delivered. Contacted my sells guy Jeff Dray, said he would take care of everything and let me know when to pick it up. Next day ready. Jeff took care of everything for me. Hector checked me out, told him I didn’t want any extra … no extra. Brandon showed me how things worked on my new truck. Hour and a half vehicle deal. Wow … no Hokey Pokey. Casa Ford makes buying a vehicle easy, less hassle.

Thomas Miller

Had service done recently on a 2023 Transit Connect Van at Casa. They did a great job! The battery had gone bad and they replaced for free! We will return for all future service needs!

Frank Croghan

Thanks Gabriel & the mechanics for the great service and for keeping the car running. Good job!

Jamee Nelson

I’m very excited about my new car. The staff at Casa Honda were courteous and helped me find what I was looking for, working within my budget. Johnny and Zach went out of their way to make sure all the details were taken care of. Gabe in service also made sure to address my concerns in a timely manner & to my satisfaction. It’s been a pleasure working with the staff at Casa Honda.

Dora Zarate

My visit with Casa Honda at the Autoplex was easier than expected due to not having purchased a vehicle been over 15 years. Braden greeted me, helped answer questions and didn't expect to buy a vehicle that same day, he truly earned my business. His managers Mike and Stephn gave me great info about the new SUV availability, which was great customer service from all sides. Luis in finance helped me get best rate with Honda which made me happy. Braden showed me around the service and parts department which saw Lisa help show me where to bring vehicle when routine maintenance is due. The follow-up after purchase has been good, and available when I have questions which Brandon has helped set everything in place. My friends with me liked the way we handle things from start to finish. Thank you again! Will refer and recommend anyone i come in contact with, saved me a trip to El Paso. Staying local is best in Las Cruces!

ALICIA MORALES QUIRARTE

I love going to Casa Honda Las Cruces because the entire staff is so friendly and helpful, no matter how busy they are. Even though it's about half an hour from my house, it's totally worth the trip. Great job, guys!!! 👏🏆👍🥇🤜🏅

Tomas Franco

My recent experience with Casa was wonderful, the staff made me feel at home , all the people we dealt with were very professional and helped me make the right choice.I certainly recommend this place, they are a 10 out of 10 rating.

Sam Keyes

Just bought a 2024 Hyundai Palisade from this dealership, and I’ll say the service was friendly and patient. Braden Tidwell, was a great salesman, who didn’t push us, but worked with us to get the car we wanted. I was also very pleased with the financial manager Aaron Driedger, who was extremely understanding and honest with us. My wife being a veteran and myself in the Army, I really appreciated their willing to help us as well as thorough explanation of the entire process. I personally would recommend that all military personnel especially those with soldiers looking to purchase their first vehicle.

mark blachford

Thank you to Bryant Allen. A family member was in the market for a new car. We spent time at this dealership and looked at several new vehicles. He was very knowledgeable about the new vehicles and provided excellent customer service. We did visit another dealership however we returned to Casa Hyundai and got a much better deal. Thanks again Bryant!

Santiago Portas

Great sales manager. David Laymon was great. He made it happen. He worked with me to address every in a great way. He did a fantastic job! Very good job to Eric as well, he explained all the features of the car, I did a lot of questions, what he had not of the top of his head he looked immediately to answer me. Thank you Eric

Danielle Lewis

Let me start by saying, I have been with Mazda for a long time! I have leased from San Diego, Alaska, and Oklahoma Mazda, so I have dealt with a wide range of Mazda team members. My profession over the years of a sales manager has led me to keep an extra close eye regarding a sales manager and his/her team, and the organization I worked with here are top notch! The level of hospitality is not one you find at any car dealership. I can be a shark when it comes to getting the best deal and after navigating the waters at Casa Mazda I didnt feel as if I were leaving a UFC fight. The sales manager, David Laymon, is a family man that through the entire process treats his team members and clientele with dignity and respect as such. The atmosphere is not a shark tank, sales professionals Derek Perea and Eric Pantaleone are kind, compassionate, and caring individuals. When my sales representative Derek had to assist another customer, Eric, stepped in and helped answer all my questions concerning the vehicle even though he didnt sell it. Let me say, you do not see this! I even apologized saying "I know you didn't help me but...", he promptly stopped me expressing that, "Derek is my buddy and Im here to help!" Again, another thing you dont hear at any car dealership. Now lets talk finance, usually the last step of the bull pit where they typically try to add on all the extras and sell you all the things you do not need. Additionally, they were busy! Finance director, Soraya Holguin, an attentive and mindful woman, came over, gave me a HUG and let me know finance manager, Jr Barela, would be with me shortly. I have four children, Jr, another family oriented proffesional, reiterated the companies atmosphere of caring and considerate service. We had a conversation about our kids, his grandkids, and his wife of 20 years before concluding my paperwork, shaking my hand and that was it! I was waiting for that sales pitch, that hard close, but I never got it one time in the entirety of my encounter at this dealership. I am well experienced, I have worked within the industry for many years, led corporate sales teams, and I do not know what is in the water at Casa Mazda, but they nailed it! They exude what the sales experience, better yet, sales relationship should feel like. Im set to move again with my husband currently being in the military but when its time for another vehicle, I will return! The Mazda CX90 phev is the car I purchased and love it as well!