Stories from real customers

Luis Molina

The customer service and financial managers were great

Javier Lujan

Nathan was a great sales representative with my Dad while we were purchasing a new vehicle.

Alejandro Acosta

Good people working on the shop

Ted Visser

In June 2025 I was driving on a critical timeline to a Fire Team assignment in Riudoso, New Mexico and experienced significant electrical issues on my 2024 F250 diesel truck purchased in another state. I was able to talk with Gabriel Garcia by phone who was very helpful with recommending towing companies if needed etc. Luckily I was able to restart the truck and drive the 30 miles to Casa Autoplex, arriving about 30 minutes before closing time. Gabriel and Luciano met me in the parking lot and worked diligently to figure out the electrical issues and got me on the road again quickly. Their counsel over the phone and prompt action and remedy on arrival at Casa Autoplex allowed me to avoid hotel charges, towing charges, and a late arrival at my fire assignment. Gabriel and Luciano were so professional and conscientious and their efforts allowed me to get to the fire assignment in time for first briefing. Their services were very much appreciated.

Reggie Lenhart

Great service and short wait time. We had a car key cut and programmed.

Bri Cupeles

I just purchased a car with Braden and the process went smoothly. I also want to give a shout out to the finance guy Enrique he was amazing and had to deal with me any my silly sister. This was my first new car purchase and it went great.

Samantha Jimenez

My sister bought a car from here and her car salesman was extremely nice and polite and knowledgeable his name is Braden Tidwell come by your car with him

Yadira Ordonez

This was the best car buying experience I’ve ever had. Braden and Barry were exceptionally professional, understanding of my budget and concerns, and kind. I was in and out of here quickly and they made the process so smooth. I will definitely be coming back for my next car purchase. I absolutely love my new car!

Melyssa Martinez

Amazing service, Luciano took very good care of what I needed and got things handled very fast! He communicated with me the whole way. Absolutely best customer service provided by him. Always a pleasure working with him. Highly recommend

BBlack

Jason and the staff were upmost professional. Definitely patient with me calling on status a lot. Felt CASA is holding up the Borman standards when they took over.

Tanya Robinson

Casa Ford was very good, great communication and professional service.

Jimmy E. Maestas

Marcus is exceptional in his profession. Thank you

Kirk Peacock

Had to get a second key fob. The parts dept was helpful on getting my key and he service dept helped to program it. Good customer service! Thanks to everyone.

Richard Ojinaga

Sales personnel worked as a team to help us find what we were looking for. Pleasant, personable and professional; not pushy. Christian and Danna took such good care of us. We couldn’t be happier with the result. That result was us purchasing a 2025 Santa Fe from Hyundai of Las Cruces.

Mike Talbot

My salesman wasn't pushy and worked professionally to get our deal done. Great experience!!

Bob Foley

Scheduled an appointment, they got it in on time, made me aware of some potential problems, and were done 30 minutes quicker than estimated. I bring both of my vehicles to them, even if it's just an oil change.

Paul Perez

I called to inquire about a car and Braden Tidwell was the salesman that assisted me throughout the entire process. He was also recommended to me through these google reviews and I can attest to his knowledge of the products and was willing to answer my many questions. He was also kind enough to show me all important features during the rundown of the car. If you are looking for a new car or just want some questions answered I recommend Braden Tidwell as a preferred contact in order to take care of your car needs. I will be submitted a separate review for my experience at Casa Ford for when the process moved from sales to the finance department.

Paul Perez

I called to inquire about a car and Braden Tidwell was the salesman that assisted me throughout the entire process. He was also recommended to me through these google reviews and I can attest to his knowledge of the products and was willing to answer my many questions. He was also kind enough to show me all important features during the rundown of the car. If you are looking for a new car or just want some questions answered I recommend Braden Tidwell as a preferred contact in order to take care of your car needs. I will be submitted a separate review for my experience at Casa Ford for when the process moved from sales to the finance department.

Paul Perez

I called to inquire about a car and Braden Tidwell was the salesman that assisted me throughout the entire process. He was also recommended to me through these google reviews and I can attest to his knowledge of the products and was willing to answer my many questions. He was also kind enough to show me all important features during the rundown of the car. If you are looking for a new car or just want some questions answered I recommend Braden Tidwell as a preferred contact in order to take care of your car needs. I will be submitted a separate review for my experience at Casa Ford for when the process moved from sales to the finance department.

Machel Sandfort

Jacob Sanchez and others at Casa Ford were great to work with to purchase our new Ford truck. The process was easy and a pleasure. Thanks!

Amanda Rios

Braden, Bobby and Berry were phenomenal! They made the purchasing easy and got me just what I was looking for!!!

Rene B

I came to trade in my 2017 Jeep Cherokee and left with a 2025 Hyundai Elantra!! Thank you Braden Tidwell. Rich and Jonathan for your help. God bless you 💕💕💕💕

Alexus Fernandez

Jacob, Barry, and Patrick went to BAT to get me into my brand new Hyundai!!! Amazing experience!!!! Got me the best deal and I’m so in love!!!!!!!!!!!!

Angel Johnson

I had an amazing experience purchasing my new Miata from Jay at Casa Mazda! The entire process was quick and easy! I, highly recommend this dealership!!