Stories from real customers

Aliya Trujillo

I would do business with Casa 10x over again. They go above and beyond for their customers and make sure you walk out of the door satisfied. I highly recommend Rich or Luis Still!

Christine Saragosa

Everything went smoothly. I was able to get a ride to work and back to the shop to pick the car up.

David Ramirez

Great follow through and prompt appointment

Brian Golden

Mr Gomez was extremely helpful while our vehicle was being serviced. He kept us up to date throughout the process.

George Thomas

Friendly, Professional and on time.

Michelle Mason

Always have a wonderful experience and why I trust the dealership over any other mechanics.

Kristen Christian

Thanks to Bryant and the awesome finance guy at Casa Autoplex!! They both went above and beyond to make sure our needs and wants were met for the vehicle and our budget! They had no issue answering every question and taking the time to make sure we were satisfied with our purchase. We will definitely recommend them to anyone and everyone!!

Kelsey Hermida

super friendly and welcoming environment! Amazing customer service, and the crew really helps the best of your interest! thank you braden! we will sure be back! :)

Norma Lina Cardenas

Braden and Steven were great helping me out with a new vehicle. Thank you!

Norma Lina Cardenas

Braden and Steven were great helping me out with a new vehicle. Thank you!

T C

I love their mobile service! So convenient with a constantly packed schedule. Techs are super friendly and fast, I highly recommend!!

Bethuel Khamala

Excellent, timely, and reliable service with well experienced team.

Gloria Barraza

Worked with Brian Salazar on my new 2025 mustang gt he was an honest and genuine salesman thank you for the great service

Susan Waltermire

Great experience with mobile service. I would definitely schedule again in the future.

Cesar Carrasco

I appreciate Jason at the service department, he is detailed and thorough in communication. Thank you

Samuel Avalos

Team is great. Able to get in and out with minimal issue. They also come to your house for service. Have had this before and loved it!!!

Francisco Gallegos

Great people to work with.

Jordan Maci

I always choose Casa because they always deliver outstanding service. My wife and I live in Horizon/El Paso, and she had her heart set on a 2025 Hyundai Santa Fe. We made the trip to Las Cruces and left thrilled with our brand new vehicle. A big thank you to our salesman, Jim Mesa and special thanks to Barry Good Deals and Tony Duran for their exceptional assistance. You all do an amazing job!

Luis Molina

The customer service and financial managers were great

Javier Lujan

Nathan was a great sales representative with my Dad while we were purchasing a new vehicle.

Alejandro Acosta

Good people working on the shop

Ted Visser

In June 2025 I was driving on a critical timeline to a Fire Team assignment in Riudoso, New Mexico and experienced significant electrical issues on my 2024 F250 diesel truck purchased in another state. I was able to talk with Gabriel Garcia by phone who was very helpful with recommending towing companies if needed etc. Luckily I was able to restart the truck and drive the 30 miles to Casa Autoplex, arriving about 30 minutes before closing time. Gabriel and Luciano met me in the parking lot and worked diligently to figure out the electrical issues and got me on the road again quickly. Their counsel over the phone and prompt action and remedy on arrival at Casa Autoplex allowed me to avoid hotel charges, towing charges, and a late arrival at my fire assignment. Gabriel and Luciano were so professional and conscientious and their efforts allowed me to get to the fire assignment in time for first briefing. Their services were very much appreciated.

Reggie Lenhart

Great service and short wait time. We had a car key cut and programmed.

Bri Cupeles

I just purchased a car with Braden and the process went smoothly. I also want to give a shout out to the finance guy Enrique he was amazing and had to deal with me any my silly sister. This was my first new car purchase and it went great.